Privacy Policy

Last updated: November 4, 2026

Introduction
The Veen Firm, LLP (“the firm,” “we”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and safeguard the personal information you provide to us through our website, phone calls, and text messages.

Contacting the firm, by form, phone, or text, does not create an attorney-client relationship. Please do not send confidential information until the firm has agreed to represent you.

Information We Collect
We collect information that you voluntarily provide to us, including your name, phone number, email address, and details about your legal matter. We may also collect technical data such as your IP address and how you use our website, to improve the site and understand how people find us.

Calls to the firm’s tracking phone numbers may be recorded and transcribed so we can review your inquiry accurately. Text messages you send to and receive from the firm are kept as part of our records of your inquiry.

How We Use Information
We use the information we collect to provide legal services, respond to your inquiries, maintain our business records, and communicate with you about your case or our services.

SMS / Text Message Communications
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.

The Veen Firm, LLP sends text messages only to people who have agreed to receive them: by checking the consent box on a form on the firm’s website, by agreeing during a phone call with the firm, or by texting the firm first. Messages relate to your inquiry, such as scheduling a call, requesting information or documents, and updates on your inquiry. Message frequency varies. Message and data rates may apply. Reply HELP for help or STOP to stop receiving messages. Agreeing to receive texts is not required to contact the firm or to receive legal services.

We use the information you provide to send and respond to your mobile messages. This includes sharing it with platform providers, phone companies, and other vendors who help us deliver messages. We won’t share mobile information with third parties for marketing. Text messaging originator opt-in data and consent are exempt from this. We may disclose information to satisfy legal, regulatory, or governmental requests, avoid liability, or protect our rights or property.

How We Share Information
We do not sell your personal information. We may share your information with trusted service providers who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.

Your Choices / Opt-Out
You may opt out of receiving future communications from us at any time. For email, use the unsubscribe link or reply asking to be removed. For text messages, reply STOP to any message from the firm and you will receive one confirmation that you have been unsubscribed. Reply HELP for help, or call the firm at (415) 673-4800.

Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact
The Veen Firm, LLP 20 Haight Street San Francisco, CA 94102 (415) 673-4800